Privacy Policy Effective Date: July 2024
At WP Care Co. (“we,” “us,” “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our WordPress maintenance services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you interact with our website or engage our services. The types of personal data we collect include:
- Personal Identification Information: Name, email address, phone number, and company details.
- Website and Technical Information: IP address, browser type, and usage data from your interaction with our website.
- Payment Information: Billing address and payment details when you purchase our services.
2. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide and maintain our WordPress maintenance services.
- Communication: To respond to your inquiries, send updates, and notify you about changes to our services.
- Billing and Payments: To process transactions related to our services.
- Website Improvement: To analyze website traffic and improve our website’s functionality and user experience.
- Legal Compliance: To comply with applicable laws and regulations.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement appropriate technical and organizational measures, including encryption and secure servers, to protect your data from unauthorized access, disclosure, or loss.
4. Sharing Your Information
We do not sell or share your personal information with third parties except in the following circumstances:
- Service Providers: We may share your data with trusted third-party providers who assist us in delivering our services, such as payment processors and hosting providers. These providers are required to protect your personal information and only use it for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal processes, such as a court order or government request.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze website traffic. A cookie is a small file stored on your device that helps us remember your preferences and deliver a better user experience.
You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.
6. Your Data Protection Rights
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any information you believe is inaccurate or incomplete.
- Erasure: Request the deletion of your personal data in certain circumstances.
- Objection: Object to the processing of your data for certain purposes, such as direct marketing.
- Data Portability: Request that we transfer your personal data to another organization where applicable.
If you would like to exercise any of these rights, please contact us using the details provided below.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your personal data is no longer required, we will securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. Please review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
WP Care Co.
Email: support@wpcareco.co.za
Website: www.wpcareco.co.za
By using our website and services, you consent to the terms of this Privacy Policy.